Giving Memorable Business Gifts

You give business gifts for specific business reasons: to thank a customer for their past business; to cement the relationship; and to encourage their continued business. You want to select and deliver gifts that leave your clients delighted.

To give gifts that are well received and memorable, and avoid giving gifts that offend, here is what you need to know.

1. Know your company
Does your company have a policy on corporate gifts? What is the policy? Do the gifts get charged to your budget or to an overhead account? What is the budget for these items?

2. Know your peers
Is anyone else in your company sending gifts to customers who are on your list? If so, your gifts should complement each other. Consider combining the budget amounts to give the client one nicer gift rather than two separate gifts.

Find out whether anyone in your organization is sending gifts to peers of your customer.Coordinate to make sure that neither gift makes the other appear inappropriate.

3. Know your client's company
Does the recipient's company set limits on the number or value of gifts their employees can accept? Some companies limit it to "token" gifts. Some specify a dollar. Others prohibit them altogether. Find out what that policy is and abide by it. You don't want to put your customer in the awkward position of having to decline a gift from you because it violates their company policy.

4. Know your client
This is the most important item. What does he like to do away from the office? Which holiday does she celebrate at this time of the year - Christmas, Hanukkah, Kwanzaa, none? Would he prefer the gift delivered to his home or his office? What gifts from previous years has she liked enough to display in her office? Does he have a favorite charity to which you can donate in his name?

5. Know your suppliers
Who are the best suppliers for different types of products? Where can you get top quality items of different types from one source? Who has the best price; the best engraving; the shortest turnaround; the fastest delivery?

Suppliers with whom you have established a relationship understand you and your business. They often can suggest appropriate gifts and help expedite processing or delivery.

**article from About.com by F. John Reh


The Art of Business: The Wrap on Client Gifts

It's that time of year again…time to fret over what gifts to give clients, co-workers, vendors, and employees. Here's how to ensure your gifts are well received and truly appreciated.

Mark Twain, paraphrased, once said, "The difference between the almost right word and the right word is the difference between the lightning bug and the lightning." The same can be said for the holiday gift.

 

But, as you're probably aware, giving gifts to business associates has become trickier recently due to numerous cultural, gender, religious, and business considerations, and more recently to an economic atmosphere in which luxury and frivolity may not be appreciated. Nonetheless, it's worth the effort because it's a nice thing to do and because gift giving is a great personal relations tool. Here are a few tips.

Create Your List
Start with a list of who not to give gifts to. Don't send gifts to someone with whom you're negotiating a contract. It may appear as a bribe or worse, a feeble attempt at a bribe. It's also best not to send gifts to those you've recently met or to those with whom you have only a passing relationship. This may make them feel startled, uneasy, and guilty for not thinking of you. Finally, don't send gifts to past clients who have ditched you, unless you have had an exceptionally good relationship with them. Who's left?

  • long-term clients who pay their bills;
  • past clients that matter personally;
  • vendors and colleagues with whom you work regularly;
  • the administrative assistant to the client who signs the checks;
  • inside collaborators and "point people" with whom you work closely;
  • your postal carrier for delivering checks and the UPS driver for undamaged boxes;
  • your accountant and other professionals who keep you legal and keep the IRS at bay.

From the Heart
Once you've got your list in place, now it's on to the difficult task of finding the right gift for each person. Selecting a right gift is always the toughest question, even more so in. The key words here are discretion, good taste, and planning. You don't want it to be too expensive -- that may appear extravagant. But that's better than spending too little and, consequently, looking cheap. After all, wouldn't you prefer to receive an inappropriate expensive gift than an inappropriate cheap one? Unless you know someone very well, stay away from gifts that can be construed as too personal, such as clothing and jewelry, as well as any gift with a religious connotation.

Before giving a gift to someone in a large corporation, ask the company about its gift policy. Some corporations have "no-gift policies." others have restrictions on the gift's cost. If it's a small company, ask around informally about the type of gift usually exchanged within the office and stay within these parameters of cost and taste.

When giving gifts to staff or people in the same office, it's best to give, if not the same gift then a gift of equal perceived value, if for no other reason that to avoid sowing the seeds of envy among those you work with regularly. But there's always a caveat, which is why business gift giving is so difficult. You may, for example, want -- and should have every right -- to give a nicer gift to a long-time colleague than to someone who's new on the job.

That said, if possible make each gift unique, so that when the office or e-mail chatter finally gets around to you, people will concur that you're a truly remarkable person in addition to a gifted creative professional.

Keep in mind that gag gifts are very hard to pull off. Unless there's a tie-in with a running joke, as mentioned above, forget the gag gift. You can never predict someone's sense of humor and what's funny to one person might be insulting to the next.

Finding the Right Gift
Perhaps the best type of gift is best described as a reward gift -- something recipients wouldn't necessarily buy for themselves, but would be happy to own. In this category you'll find gifts like quality pens, fruit baskets, CDs, DVDs, a bottle of fine wine (if they drink), a gift certificate to the movies or theater, a nice desk clock, letter opener, paperweight, or cool gadget. Something of enduring worth is better, because it will serve as an enduring reminder of you. Think of all the things you want for yourself but never buy, and you'll build a list fairly quickly.

Finally, the presentation is just as important as the gift. Take the time (or spend the money) to have the gift wrapped nicely. Include a handwritten note with a personal sentiment, and, if possible, hand deliver the package. Unless everyone is swapping gifts at a party situation, give gifts discreetly. Good luck!

Eric J. Adams

Guidelines for Corporate Gift Giving
Copyright © 2005 Diana Barnum
Moving Ahead Communications
http://movingaheadcommunications.com/

 

Keeping clients and company workers, subcontractors, vendors and other helpers happy is a crucial element in your business. Because no matter what kind of business you are in, without the support of your team and the involvement of your clients, you will not be in business for very long.

Corporate gift giving is an easy way to let your team know how much you appreciate their hard work and clients know how muchyour appreciate their business. And corporate gift giving is less expensive than you might think. For example, with planning ahead, you can order promotional items in bulk to reduce the overall price.

Rules-Of-Thumb

Corporate gift giving should be done in a professional manner. Keep in mind that when your company makes the decision to incorporate a corporate gift giving policy, there are some things to keep in mind:

 - If you are giving a corporate gift to a client or potential client always check with their company to ensure that they allow corporate gift giving.

 - Corporate gift giving should never be used to compensate clients or employees for less than expected wages or services.

 - Corporate gift giving should not be a personal gift, as this tends to offend some clients or employees.

 - Corporate gift giving should comply with your company's budget. Do not go overboard and buy gifts that you cannot afford or try and save money by purchasing gifts that are "cheap" like ink pens or toys that last about one hour.

 - Corporate gift giving should make recipients feel good about their accomplishments. Give gifts that cost about the same price across the board.

 - If your company uses corporate gift giving as a holiday gift, make sure to check the recipient's religious or cultural
background.

 - If you prefer to give corporate gifts in person, you should always check the recipients schedule to ensure that you are
coming at a good time for them.

Gifts are available for all budget ranges from free coupons for an electronic download (like an ebook) to practically any dollar amount you want to budget. So when you are looking for ways to show your appreciation and support, reach out with a gift.


Call Joan:  (920) 540-2466

Email:  TheArtOfGiving@aol.com